Privacy Policy

How SKILLHUB IT SOLUTION collects, uses, and protects your personal information.

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and payment details when you register, enroll in courses, or contact us. We also automatically collect certain technical information, including IP address, browser type, device information, and usage data to improve our platform.

2. How We Use Your Information

Your information is used to provide and maintain our educational services, process enrollments, send course updates and materials, communicate with you about your account, personalize your learning experience, improve our platform, and comply with legal obligations.

2A. Marketing Communications

By submitting any inquiry form, application form, or contact request on our website, you consent to receiving communications from SKILLHUB IT SOLUTION through:

  • Phone Calls
  • SMS Messages
  • WhatsApp Messages
  • Email Communications

These communications may include:

  • Admission updates
  • Batch announcements
  • Course information
  • Event invitations
  • Educational content
  • Promotional offers

You may request to opt out of promotional communications at any time.

3. Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist in operating our platform (payment processors, email delivery services, cloud infrastructure) under strict confidentiality agreements. We may also disclose information when required by law.

3A. Payment Processing

All payments are processed through trusted third-party payment providers.

SKILLHUB does not store complete debit card, credit card, UPI PIN, or banking credentials on its servers.

Payment information is handled directly by authorized payment gateway providers in accordance with their respective privacy and security policies.

4. Data Security

We implement industry-standard security measures including encryption, secure socket layer technology (SSL), and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4A. Session Recordings

Certain online and offline training sessions may be recorded for educational, quality assurance, and content development purposes.

By enrolling in a course, students acknowledge and consent that:

  • Live classes may be recorded.
  • Student participation may appear in recordings.
  • Recordings may be made available to enrolled students.
  • Recordings may be used internally for educational and training purposes.

Students should avoid sharing sensitive personal information during live sessions.

5. Your Rights

You have the right to access, correct, update, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise these rights, please contact us through our support channels or update your account settings directly.

5A. Data Retention

We retain personal information only for as long as necessary to:

  • Provide educational services
  • Maintain student records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Information may be securely deleted or anonymized when it is no longer required.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our users come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our platform.

6A. Analytics & Advertising Technologies

We may use services such as:

  • Google Analytics
  • Google Tag Manager
  • Meta Pixel
  • Advertising and remarketing tools

These services help us:

  • Understand website usage
  • Measure advertising effectiveness
  • Improve user experience
  • Deliver relevant advertisements

These providers may collect certain anonymous usage information in accordance with their own privacy policies.

7. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with through our platform.

7A. Student Projects & Portfolio Showcase

Students may voluntarily submit projects, testimonials, reviews, success stories, photographs, or portfolio work.

With student consent, SKILLHUB may display such materials on:

  • Website
  • Social Media Platforms
  • Marketing Materials
  • Educational Presentations

Students may request removal of such content by contacting our support team.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or platform notification. Your continued use of SKILLHUB after any modifications indicates your acceptance of the updated policy.

8A. Children's Privacy

Our services are intended primarily for students aged 16 years and above.

Students below the age of 18 should enroll with the knowledge and consent of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable laws.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support.skillhubdev@gmail.com or call us at +91 9284123374.

9A. Compliance With Indian Laws

SKILLHUB IT SOLUTION strives to handle personal information in accordance with applicable Indian laws and regulations relating to privacy, data protection, and electronic communications.

Users acknowledge that information may be processed and stored on secure servers located in India or other jurisdictions utilized by our trusted service providers.